We accept returns within 30 days after the delivery date.

- Item/s must be in original condition with tags and/or hygiene seal attached.

- Items must not be worn, or have stains from make-up, sweat or any other substance on them.

We can not accept any returns that do not meet above requirements.

We recommend fitting the item/s over your underwear.

Click here  and enter your order number, email address and reason of return and you will receive your return label within 24 hours.

Unfortunately, we can not change your order to exchange items.

Please make a new order for the desired items and return the items you don't want to keep.

Unfortunately, it is possible that something went wrong while processing your order. 

In this case, we advise you to contact customer service by email (in English or Dutch) to contact@fourteenfourthelabel.com stating the problem and ordernummer.

Oops whe're sorry! We would like to receive a photo of the damaged item and offer a solution. 

Please send the photo to contact@fourteenfourthelabel.com (in English or Dutch)